GIS Tools Specialist

At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses - helping them go from doing digital to being digital.

In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. 
You can expect five-star training, a chance to realize your career goals and a range of benefits. 
Be Cognizant!

The team is responsible for data quality and support operations of Google’s core online Geo products, primarily Google Maps. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams. 

• Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
• Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
• Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility and clearly communicate user issues,
• Coordinate tools releases and new updates (as needed),
• Test tool fixes/changes/new features for engineers,
• Submit code changes for tools (as needed),
• Develop new tools/Dashboard as needed by the teams,
• Diagnose global geo problems related to software/linux,
• Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.

• 2-3 years experience in a similar domain,
• GIS experience,
• Scripting knowledge, preferably with Python experience and/or SQL,
• High school graduate or equivalent,
• Technological savviness,
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
• Strong problem-solving skills and excellent attention to detail,
• Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving.

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Professional development and clear career path,
• Training & development opportunities,
• Full equipment and paid training provided from the first day of work,
• Working hours 11am - 7pm CET,
• Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.