Ogłoszenie numer: 7003983, from 2022-05-27
U.S. Embassy in Warsaw
is seeking an individual for the position of
Information Management Assistant (IT Support Expert)
Basic function of position
The incumbent serves as an IT Support Specialist for Department of State (DOS) local area networks (LANs), hardware and software. This position is the primary specialist for the installation, support, and maintenance of all software and hardware for Consular Affairs (CA) systems. Provides day-to-day support, monitoring, troubleshooting, and maintenance of DOS-managed LANs and data circuits, hardware, and software, ensuring optimal system performance and proper DOS computer security standards are maintained. Assists in server, workstation, and hardware installations, imaging, upgrades, and deployments on Microsoft Windows-based platforms. Provides user support and training on business applications, including the full suite of Microsoft Office 365 desktop and cloud applications, cloud-based software and services, and other DOS-developed and commercially available application software. Performs systems administration and user account and object management in Microsoft Active Directory and Azure managed networks. Shares in monitoring of backup and event/error logs on the network servers, firewalls and perimeter protection. Assists in supporting Consulate Krakow and Satellite Poznan offices.