Youll be working with the HR IT Application Support teams in Poland. The team provides quality services to ensure end-to-end production stability and availability by combining optimized utility services with dedicated centers of expertise, ensuring business aligned support, always aiming to foster on customer / user needs. Our measure of success is two-fold - clear and recognized benefits into the L2 line teams and standardization of core ITIL practices at a high maturity level.
*3 - 6 years of experience in IT support role within Financial services industry*In-depth knowledge and understanding of Incident and Problem Management practices.*ITIL Qualified*Unix, Oracle, Scheduling, Autosys is a must and Fusion/PEGA (is added advantage)*Highly refined and professional in verbal and written communications*Experience in operating under a Global team environment