Kraków
Shift: 8/7
WORK FROM THE OFFICE*
Are you a fan of vlogging or constantly looking for videos to help solve your challenges? If the answer is yes, then we have an amazing opportunity as a Video Content Moderator. Join our team for the world’s best-loved video-sharing website! This full-time video content moderation role is based in Kraków and has a generous salary and benefits package. You must be fluent in written and oral Croatian, Bosnian and Serbian. At Cognizant, we support our staff to create a work-life balance which works for them and welcome candidates looking for career flexibility.
As a Content Moderator, you will play an important role in ensuring the safety of online communities against harmful user-generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator, as the mission of moderation aims to create positive, safe, and inclusive environments for everyone.
Requirements:
- Proficiency of Bosnian (Croatian and Serbian language at min. C1 level - nice to have), and English at B2 level,
- Availability to work on 8/7 shift (including weekend shifts) from the office,
- Excellent communication (verbal and written) and interpersonal skills,
- Quick learning skills - adaptability to learn new processes, concepts,
- Excellent organizational and time management skills,
- Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
- Having a neutral mindset to alternative video content that needs classification.
Accountabilities:
- Revision of user reports regarding website content,
- Analysis and identification of content according to compliance policies,
- Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
- Using market specific knowledge and insights to improve the support of user community,
- Revision of sensitive content, sometimes involving graphic or disturbing subject matter.
Benefits:
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Training & development opportunities including language courses,
- Professional development and clear career path,
- Full equipment and paid training provided from the first day of work,
- Extensive benefits package: private medical healthcare including dental care, life insurance, cafeteria benefits.
About our Candidate Privacy Statement:https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
