Customer Support Technician
Location: Budapest, Hungary
Relocation package included
Relocation package included
We are looking for a Customer Support Technician to join our Customer Information Centre in Budapest. You’ll provide first-class support by answering product queries, troubleshooting issues, handling complaints, and guiding customers through both pre- and post-sales questions.
What you’ll do:
- Handle customer calls and emails with professionalism.
- Troubleshoot technical issues and guide usability queries.
- Resolve complaints and escalate cases when needed.
- Provide product information and promote brand loyalty.
- Meet quality and KPI targets while capturing customer feedback.
What we’re looking for:
- Fluent Polish (Native) and good knowledge of English (B2).
- Strong problem-solving and multitasking skills.
- Knowledge of consumer electronics and PC connectivity.
- Excellent verbal and written communication skills.
- Experience handling difficult situations with empathy.
- Team player with adaptability and strong ethics.
What we offer:
- Competitive salary and benefits.
- Full relocation support to Budapest.
- Ongoing training and career growth opportunities.
- A supportive, multicultural team environment.
Apply today and bring your technical skills and customer focus to our team.
