GIS Tools Specialist (DR)

GIS Tools Specialist (DR)
Kraków
What we do

At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates.

You can expect five-star training, a chance to realize your career goals and a range of benefits.

Be Cognizant!

 

About the role

The team is responsible for data quality and support operations of Google’s core online Geo products, primarily Google Maps. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams.

 

What you will do
  • Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
  • Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
  • Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility and clearly communicate user issues,
  • Coordinate tools releases and new updates (as needed),
  • Test tool fixes/changes/new features for engineers,
  • Submit code changes for tools (as needed),
  • Develop new tools/Dashboard as needed by the teams,
  • Diagnose global geo problems related to software/linux,
  • Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.
Skills & experience
  • 2-3 years experience in a similar domain,
  • GIS experience,
  • Scripting knowledge, preferably with Python experience and/or SQL,
  • High school graduate or equivalent,
  • Technological savviness,
  • Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
  • Strong problem-solving skills and excellent attention to detail,
  • Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving.
We offer
  • Opportunity to be part of a global organization focused on development,
  • Open-minded and multinational environment,
  • Professional development and clear career path,
  • Training & development opportunities,
  • Full equipment and paid training provided from the first day of work,
  • Working hours 11am - 7pm CET,
  • Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.

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APLIKUJ TERAZ