Grodzisk Wielkopolski
(business travels to other customer sites across Poland)
What we do:
At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses - helping them go from doing digital to being digital.
In Poland, our offices are in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
About the role:
The Infrastructure Engineer is part of the EMEA Infrastructure Team, this team counts around 20 members in multiple countries.
You are working on supporting and maintaining IT solutions in a high-quality mechanized and automated logistics environment for the sites in the field of IT. Within the team you co-operate with colleagues spread around the sites and report to the Manager, Infrastructure EMEA.
Main responsibilities:
- Work with team members within IT Infrastructure, IT Service Delivery and IT System Delivery
- Provide support in Infrastructure incidents/changes/escalations (Topdesk)
- Deploy hardware and software (servers, network equipment, cloud instances/services)
- Assist in maintaining and optimizing the IT infrastructure environment to ensure business continuity
- Have a role in IT infrastructural projects (Life Cycle Management, Integration and Business projects)
- Set-up and maintain the IT Documentation & Monitoring
- Manage multiple sites remotely or onsite
- Travel required to cover sites within the country based on schedule
- Be a single point of contact for local IT support
- Prepare computers, hand held devices, printers for the employees
- Manage onboarding/offboarding and IT orientation for the employees
Key requirements:
- Proficiency in Polish and English
- ITIL
- Networking skills
- Working experience on servers, routers and switches
- Handheld devices
- Printer troubleshooting
- Imaging of computers
- Extensive knowledge of Field Services
- Have prior working experience with remote teams- Service Desk/Infrastructure support
We offer:
- Competitive salary with cafeteria benefits and bonuses
- Opportunity to be part of a rapidly expanding global organization
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities
- Private healthcare and additional life insurance
- Employee volunteering programs and opportunities
- Inclusion and diversity in practice
- Employee referral program in place
About our Candidate Privacy Statement:https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
