Members Administration Specialist
Miejsce pracy: Gdańsk, Wrzeszcz (Neptune Office)
Join us as a Members Administration Specialist and become an essential part of our unique international team, supporting farmers in an organization driven by sustainability and continuous improvement.
Do you have a passion for project management and process optimization? In this role, you’ll play a key part in delivering value to our farmer owners by ensuring smooth operational processes and leading improvement initiatives in a dynamic, collaborative environment.
About the job
To strengthen support for our farmer owners, we established our dedicated Members Administration team in Gdańsk over three years ago. As the team continues to grow, we’re looking for a proactive and structured professional who brings experience in managing projects and driving process improvements to join us.
In this role, you will ensure timely and accurate monthly payments to more than 8,000 farmers across seven European countries, while also leading and contributing to process improvements and global projects within our operations. Youll be part of a collaborative, international environment where continuous improvement and delivering value to our farmer owners are at the heart of everything we do.
How you will make an impact
- Lead and participate in cross-functional projects (e.g., system implementations, process improvements, automation, support relevant IT or migration projects).
- Prepare and execute milk settlements.
- Collaborate with internal stakeholders and external partners to align processes and achieve project goals.
- Maintain master data, keep documentation and knowledge bases up to date.
- Provide quality, accurate, and timely support to farmers’ inquiries and maintain strong relationships and trust.
What will make you successful
You’re a natural problem-solver with strong organizational skills and a passion for optimizing processes. You thrive in a changing environment, adapt quickly and enjoy managing multiple projects while ensuring high service quality. You’re not afraid to take initiative, challenge the status quo, and lead improvement efforts from start to finish.
To succeed in this role, you’ll need:
- 2–3 years of experience in project management
- A collaborative mindset and the ability to work independently when needed
- Knowledge of process improvement or project management frameworks (e.g., Agile, Lean)
- Proficiency in English (min. B2) and excellent communication skills
- Strong Excel skills, analytical mindset; experience with Power BI or other analytics tools is a plus
- Experience working with master data, system integrations, or digital transformation initiatives is an advantage
- A relevant bachelor’s degree
- Danish, Swedish, German, Dutch or French language is nice to have
What do we offer?
- International operating environment
- Medical care & life insurance
- Additional benefits like gym cards, vouchers, travel points or cinema tickets, etc.
- Scandinavian working style & no dress code
- Training with experts & professional induction in a new position
- Development programs (function additions, coordinator programme)
- Financial support for your education
- Relocation package
- Referral program for employees
- Employee Assistance Program (legal, psychological, health, financial consulting, etc.)
- Support for your healthy lifestyle (fruit day, facility for sportsmen, sports challenges and activities, Arla active teams/sports groups)
- Flexible working time and home office work possibility
- Additional holiday depending on the length of employment
- Fully paid 30 min. break
… while in the office you can also use some of below:
- Modern office space with a beautiful view and high-standard furniture (i.e. adjustable desks)
- Spacious canteen, delicious coffee and tea available on every floor in specially designed spots
- Chill-out rooms with X-box, pool table, board games, football table and swing
