Location: On-site from Warsaw office
What we do:
At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are in Gdańsk, Wroclaw, and Kraków. However, the proposed offer is based in the Client’s office in Warsaw. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
About the role:
We are currently looking for On-site IT Support Technician with Polish willing to assist each line of the business from the technical perspective.
- Providing Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
- Providing support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
- Performing data collection/preservation activities as they relate to migrations and/or eDiscovery.
- Providing smart Hands and Feet support for Technology team on demand.
- Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
- Providing physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.
- Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site.
- Installing and configuring hardware and software components to ensure usability by end users.
- Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.