*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country
TELUS International Bulgaria is looking for passionate player support specialists for Riot Games.
Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra, and TfT - get the job you will enjoy!
Player Support Specialist for Riot Games Account with German and English
Workplace:
Req_00035060
A typical day:
- Help out our players with any issues they might have via tickets & chat only
- Provide the best player experience by showing case by case player-oriented attitude
- Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
- Collaborate with a passionate team of gamers in order to give our support experience a player-to-player feel
Sounds good, right?
You have:
- Fluency in German and a good command of English
- Player empathy and understanding of a player’s perspective when tackling their issue are required
- Understanding of Player Support
- Gaming experience – if you have played games and you can relate to a player’s concept, community, and mindset it will be considered an advantage
- Desire to help the players as best as possible and to contribute to the team’s success
We Offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
- Relocation package for candidates outside Bulgaria
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!
