Service Delivery Coordinator

Dla naszego Klienta, globalnej firmy z branży automotive, prowadzimy obecnie rekrutację na stanowisko:

Service Delivery Coordinator
Miejsce pracy: Warszawa
Main duties and responsibilities:
  • Manages Service Delivery, Client and Infrastructure Operations incl. local
  • Manages local infrastructure projects (form initiation through closing)
  • Implements new Services with local and global team and manages Service Catalog.
  • Ensures that systems, processes, policies, and methodologies specified are followed and to ensures effective monitoring, control and support of service delivery.
  • Establishes and manages the IT Service Level Agreements
  • Builds IT service relationship with customers.
  • Builds IT service relationship with application teams and Business Relationship Managers
  • Participating in global regional Infrastructure & Service Delivery operations meetings
  • Participating in global /regional project reviews
Requirements:
  • 7-10 years working in Information Technology
  • 5 years working in an international IT Service Team
  • Experienced in ITIL framework, especially incident, problem, change-management, reporting and overall SLA management – certification is a plus
  • Strong communications skills needed to interface with high-level customer representatives
  • Strong priority setting and planning skills
We offer:
  • Possibility to develop and participation in trainings
  • Competitive salary adequate to skills and experience
  • Private Medicover medical care for the employee and employee’s family
  • Co-financing for the sport card Multisport
  • Co-financing for holidays, Christmas gifts for employees children
  • Possibility to finance further education (Masters, postgraduate)
  • Possibility to join to the PZU insurance
  • Very good working conditions in a brand-new office
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.
APLIKUJ TERAZ