Staff Site Reliability Engineer

Staff Site Reliability Engineer
What we do:
We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

About the role:
We are looking for talented, curious, and energetic Staff Site Reliability Engineers who embrace solving complex challenges on a global scale. As a Staff Site Reliability Engineer, you will be an integral part of a cross-functional team inventing, designing, building, and testing software products that reach a truly global customer base. While supporting components of cutting-edge payment technology, you will get to see your efforts shaping the digital future of monetary transactions.

Key responsibilities:
  • Leverages advanced technical knowledge and relevant functional knowledge to understand requirements.
  • Independently supports strategies that improve the support and functionality of applications.
  • Leads by example and informally mentors others on best practices in configuring and troubleshooting software applications, systems, databases, and associated devices.
  • Executes the support and stability of critical applications with minimal guidance.
  • Analyzes moderately complex application performance concerns that threaten application functionality and applies knowledge and tools to verify assumptions.
  • Support code and systems that touch 40% of the world population while influencing our internal standards for scalability, security, and reusability.
  • Collaborate cross-functionally to support best-in-class systems and software solutions that help site reliability and performance for multiple technical offerings.
  • Actively contribute to product quality improvements, value added service technology, and new business flows in diverse agile squads.
  • Support robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions.
  • Leverage innovative technologies to support the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology.
  • Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities.
Qualification & Skills:
  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale.
  • Customer Service: Customer support on merchant escalated issues specific to applications (e.g. increased latency, transactional issues, features not working as encouraged, etc.).
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, Python).
  • Support: Experience supporting modern services and web applications on Linux and or Windows environments.
  • Learner: Constant drive to learn new technologies such as Dev-ops platforms, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams.
  • Production Support: Working knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures. Ability to develop and maintain automation tools to assist with engineering and production support tasks.
  • Operating Systems: Knowledge of and ability to navigate Linux/Unix and Windows command line.
  • Container Infrastructure: Experience with Kubernetes/Docker deployment, configuration, scaling and management of containerized applications.
  • Bachelors degree in Math, Science, Engineering, or Computer Science, Information Systems or related field.
We offer:
  • Competitive salary with cafeteria benefits and bonuses,
  • Opportunity to be part of a rapidly expanding global organization,
  • Pleasant and inspiring working atmosphere,
  • Professional development and clear career path,
  • Training & development opportunities,
  • Private healthcare and additional life insurance,
  • Employee volunteering programs and opportunities,
  • Inclusion and diversity in practice,
  • Employee referral program in place.

About our Candidate Privacy Statement:
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm.). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.

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