Support Engineer (Azure Monitoring and Automation)

Our Company’s Vision

Along with hard work and a commitment to optimizing outsourcing processes for our clients, we have brought this vision to life over two decades by consistently delivering comprehensive and specialist services.

Innovations Group have developed a comprehensive range of employee solutions, from staffing and recruitment to payroll, accounting, and HR operations, and achieved ISO certification that attests to our service excellence

 

For one of our Top Reputed Client – A multinational information technology services and consulting company we are hiring Support Engineers. The Job Opportunity is a permanent role with my client (which will be disclosed later)

 

Candidate Preference:

  • Polish nationals
  • Any European nationals
  • Any Nationals who have a valid work permit

Location: Candidate must be willing to work out of offices in Krakow. If the candidate is in other city – should be willing to relocate to Krakow within 2 to 3 months of joining.

Support Engineer (Azure Monitoring and Automation)
Miejsce pracy: Kraków
Role Description:

 

A Support Engineer is responsible for providing quality support for Azure Monitoring and Automation with a high degree of customer happiness; provide responsive and reliable technical solutions and information to customers.

 

Azure Monitoring and Automation includes the following technical areas:

  • Azure Automation
  • Azure Log Analytics
  • Azure Monitor Alerts and Essentials
  • Azure Application Insight
Qualifications and Experience:
  • 4+ years’ of experience in systems deployment/admin, network operations, software support, Cloud or IT Consulting.
  • Required Skills: Strong knowledge on Windows & Linux OS, Client/Server knowledge, understanding of Cloud services, Azure, Azure Active Directory, Azure Automation – Runbook Management, PowerShell, TCP/IP and HTTP.
  • Preferred: Strong Linux & Windows OS Knowledge, Linux & Windows Update/Patching Management. Having certifications on AZ-900: Microsoft Azure Fundamentals and AZ-104: Microsoft Azure Administrator is a plus
  • System Administration/Configuration of Windows and Linux Operating systems
  • Windows and Linux:
    • Event Logs/Syslogs Analysis
    • Patch and Security Update Management
    • Performance analysis using built in performance counters
  • Network connectivity for both private and public networks
  • Conceptual knowledge of Azure Active Directory, Security, and Access Control
  • Automating Operating System tasks through the use of Powershell scripting
  • Good Communication Skills - spoken and written English.
  • Recent work experience in a customer facing role
  • Strong problem-solving skills, includes troubleshooting, problem analysis and resolution, good judgment/decision making ability.
  • 24/7 support model, rotational shifts, Excellent customer service skills and customer focused attitude.


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2022-09-27